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Case Studies

Below are four examples of how I have successfully worked with individuals, teams and organisations.

Image by Ian Schneider

1. Leadership Evolution – From High-Stakes Logistics to Coaching Elite Executives

I’ve always believed that resilience isn’t just about enduring tough situations—it’s about using them as fuel to grow. Early in my career, I learned this firsthand when I transitioned from the Airborne Forces into corporate leadership. Suddenly, the structured military discipline that had shaped me needed to be adapted to a world where emotional intelligence, strategic thinking, and people engagement were just as vital as decisiveness.

One of my clients, a senior executive, was facing a similar challenge—overwhelmed by constant fire-fighting in their role, they struggled to lead with clarity and confidence. Through IronMind Coaching, I helped them reframe adversity, teaching them how to manage pressure strategically and build resilience into their leadership approach.

Key Successes:

  • Transformed reactive leadership into proactive strategic decision-making.

  • Reduced stress-related absences by 30%, improving team well-being.

  • Strengthened the executive’s resilience, elevating their leadership impact.

2. Strategic Overhaul – Cutting Fleet Inefficiencies by 18%

Efficiency is more than just saving costs—it’s about making every resource work smarter. I learned this when managing large-scale fleet operations, overseeing 2,000+ assets across multiple sites. One particular challenge sticks with me: a waste management company drowning in inefficiencies, with maintenance costs spiralling out of control.

I knew that small, targeted changes could make a huge difference. By implementing a predictive maintenance system and restructuring fleet utilisation, we turned things around, reducing downtime and cutting operational costs significantly. Seeing the transformation first-hand reinforced my belief that sometimes, the greatest solutions come from the simplest optimisations.

Key Successes:

  • Reduced fleet downtime by 20%, improving overall reliability.

  • Achieved an 18% drop in unnecessary spending through smarter asset utilisation.

  • Strengthened customer satisfaction with faster service delivery.

Image by GR Stocks
Aerial View of Distribution Center

3. Turning a Stagnant Supply Chain into a Market Leader

I’ve always enjoyed solving complex business puzzles. One of the biggest was with a construction materials firm stuck in outdated supply chain practices. Their operations were sluggish, profitability was dipping, and they lacked a clear strategy for scaling up.

Drawing from my experience managing high-value contracts—such as leading an £85m water company project—I guided their executive team through a structured realignment. We streamlined workflows, introduced key efficiency measures, and created an agile business model that secured major new partnerships. It was a reminder that sometimes, real transformation happens not by overhauling everything, but by strategically refining what already exists.

Key Successes:

  • Boosted company revenue by 25% through refined strategy execution.

  • Created a more agile operational framework, securing new partnerships.

  • Increased internal efficiency, driving productivity while reducing costs.

4. Cultural Reinvention – Fixing a Fragmented Workforce Post-Merger

I’ve seen first-hand how mergers can shake company culture. One of the biggest integrations I led—bringing together three separate materials firms worth £180m—had immense challenges. Employees were uncertain, trust was fractured, and engagement was at an all-time low.

I knew that reconnecting people meant making them feel valued. I worked closely with leadership to implement a resilience-driven engagement plan, reinforcing team collaboration and purpose. Within months, the fragmented workforce turned into a cohesive, motivated team, proving that culture isn’t just an HR buzzword—it’s the foundation of success.

Key Successes:

  • Increased employee engagement scores by 35% post-merger.

  • Improved staff retention by rebuilding trust and clarity.

  • Established a leadership alignment model that strengthened team communication.

Fists in Solidarity
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